michakos.gr
Last updated: 14 May 2026
1. Who we are
This Privacy Policy applies to michakos.gr and explains how “Chr. Michakos S.A. / Χ. ΜΙΧΑΚΟΣ Α.Ε.” collects, uses and protects personal data of website visitors and users.
| Item | Information |
| Data controller | Chr. Michakos S.A. / Χ. ΜΙΧΑΚΟΣ Α.Ε. |
| Website | michakos.gr |
| Primary contact | info@michakos.gr |
| Postal contact address | Heraklion Industrial Area, Street X, P.C. 71601, Heraklion, Crete, Greece |
2. Scope
This Policy covers the use of the website, the contact form, communications initiated through the website by email or telephone, and the operation of analytics, security, map and cookie-consent tools.
3. Personal data we may collect
- Information submitted through the contact form: full name, email address, contact telephone number and message content.
- Contact information you send directly by email or communicate by telephone.
- Technical and security data, such as IP address, browser information, basic logs, interaction data related to security tools, and data needed for the proper operation of the website.
- Cookie consent preferences, so that your choices can be respected.
- Website usage statistics, where you have given the required consent for analytics cookies.
- Data related to the loading or use of embedded third-party services, such as Google Maps, where applicable.
| Practical note Please do not include sensitive personal data in the “Message” field unless it is strictly necessary for your request. |
4. Purposes and legal bases
| Purpose | Examples of data | Legal basis |
| Responding to enquiries, contact requests or interest in services | Contact form data, email, telephone, message | Pre-contractual steps where the request concerns services, or legitimate interest in properly handling communications. |
| Operating, securing and protecting the website against spam, abuse and automated actions | Technical data, security data, interaction data related to reCAPTCHA where used | Legitimate interest in website security and, where required, consent through cookie settings. |
| Traffic measurement and improvement of website content/functionality | Cookies and usage data through Google Analytics | User consent, where required. |
| Tag management and implementation of consent choices | Technical configuration data and consent signals | Legitimate interest in proper technical operation and/or consent, depending on the tool activated. |
| Displaying maps and location guidance for facilities | Technical connection data related to Google Maps | Consent or explicit activation of embedded content, where applicable. |
| Compliance with legal obligations and protection of rights | Data required in the specific case | Legal obligation or legitimate interest. |
5. Tools and third-party services
| Service | Use on the website |
| Google Analytics | Used for statistical analysis of visits and interactions, only where permitted by the visitor’s consent choices. |
| Google Tag Manager | Used to manage website tags and support activation of tools in line with the website configuration and consent choices. |
| Google Maps | Used to display maps, facility locations or access information. |
| reCAPTCHA | Used to help protect forms and the website against spam, abuse and automated actions. |
| Complianz | GDPR/CCPA Cookie Consent | Used to display the cookie banner, record consent preferences and manage cookie/service categories. |
6. Cookies and similar technologies
The website uses cookies and similar technologies. For more information about cookie categories, services that use them and how you can change your choices, please refer to the separate Cookie Policy of michakos.gr.
7. Recipients and transfers
Personal data may be accessed by authorised members of the company, technical support/hosting providers and service providers required for website operation or the handling of requests. Where third-party services are used, data may be transferred outside the European Economic Area in accordance with the mechanisms provided by applicable law and the relevant provider terms.
8. Retention
- Contact requests are retained for as long as necessary to respond to and manage the relevant enquiry or related business communication.
- Data needed for legal obligations or for the establishment, exercise or defence of legal claims may be retained for the applicable period.
- Cookie and identifier retention depends on their type, provider settings and the consent choices implemented on the website.
9. Your rights
Under the General Data Protection Regulation (GDPR), and where the legal conditions are met, you may exercise the following rights:
- the right to be informed and to access your data,
- the right to rectification of inaccurate or incomplete data,
- the right to erasure,
- the right to restriction of processing,
- the right to data portability, where applicable,
- the right to object to processing based on legitimate interests,
- the right to withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
To exercise your rights or ask a privacy-related question, please contact info@michakos.gr. You also have the right to lodge a complaint with the Hellenic Data Protection Authority.
10. Data security
We apply appropriate technical and organisational measures intended to protect personal data against unauthorised access, loss, alteration or misuse. No system is absolutely secure; however, we make reasonable efforts to process data securely.
11. Third-party links
The website may contain links to third-party websites or platforms. This Policy does not govern how third parties process personal data. We recommend reviewing their respective privacy notices.
12. Changes to this Policy
This Privacy Policy may be updated to reflect changes in website operation, the services used or legal requirements. The current version will always be published on the website.